Plan your visit

There are so many amazing things to see and do at Mattel® Play! Liverpool that we want to make sure you get the most from your time with us at the Albert Dock, so here’s our quick seven step guide:

1. Check our opening times

During term time we are closed every Monday and Tuesday. Wednesday through Friday we are open from 10am until 4pm and on Saturday and Sunday we open from 9:20am until 5:20pm (last entry at 3:20pm). We also close on Christmas Eve, Christmas Day, Boxing Day, New Year's Eve and New Year's Day.

2. Check availability and book your tickets online

Thinking ahead and booking online in advance guarantees you entry into Mattel® Play! at your chosen time and date, so your little tykes can spend extra time exploring our themed zones and you can spend more time relaxing in the knowledge that they’re enjoying themselves in a safe and secure environment. During peak periods we can't guarantee entry to customers who haven't booked their tickets in advance. Click here to be taken to our online booking portal.

3. Getting here!

Whether you’re spending a morning, a full day or the entire weekend at the Albert Dock, the designated family car park signed as "Car Park B" (the barriered car park on Gower Street) provides a secure location with wider spaces and is just a 5 minute walk from Mattel Play! Full car parking information, including a handy map, can be found here.

4. Enjoy the attraction

We recommend that you allow two hours at Mattel® Play! to enjoy our themed zones and, when booking online, you'll be asked to select a specific two hour time slot. Please then allow extra time to explore our retail experience, interactive green screen and café.

Our themed zones are not accessible to prams and pushchairs, so these will need to be parked and folded in our buggy store on the ground floor.

5. Grab an interactive photo!

Our interactive green screen zone is part of our free to enter retail area, so you can pop in for a photo with your favourite character or grab one on your way out of the attraction (please note: there is an additional charge for green screen photos).   

6. Bag yourself a bargain!

Our Mattel® Play! shop is accessible without paying to enter the attraction and is jam packed with Mattel® branded goods and toys including Thomas & Friends™ , Bob the Builder™ and Fireman Sam™ ranges, as well as Hot Wheels™ and Barbie™ to name but a couple of others.  

7. Refuel and refresh!

Our Mattel® Play! café is a great place for a pick-me-up at any time of day and serves fantastic sandwiches and cakes, as well as hot and cold drinks (including speciality coffees) and a variety of children's meals. Remember that you don’t need to pay to enter the attraction to enjoy our great value range of drinks and snacks!


Explore our themed zones